Return Policy
Last Updated: June 29, 2025

At Elunoxa, we want you to be completely happy with your purchase. If for any reason you’re not satisfied, you can request a return within 7 days of receiving your order.

Return Conditions:

• The item must be unused, unworn, and in its original condition with all tags attached.

• The product should be returned in its original packaging.

• If there is a manufacturing defect or you received the wrong item, we will offer a full refund or exchange.

How to Request a Return:

• Please email our customer support at 📧 contact@elunoxa.com within 7 days of delivery.

• Include your order number and reason for the return.

Refund Process:

• Once we receive and inspect the returned item, we will process your refund within 7 business days.

• Refunds will be made to the original payment method.

Important Notes:

• Return shipping costs are the customer’s responsibility unless the return is due to our error.

• Customized or personalized items cannot be returned.

If you have any questions, please don’t hesitate to contact us.

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