Terms & Conditions

Last Updated: June 29, 2025

Welcome to Elunoxa. By using our website and services, you agree to comply with the following terms and conditions:

1. Orders and Payment

• All orders are subject to product availability. We reserve the right to cancel or refuse any order for any reason.

• Payment is required only after you receive the product (Cash on Delivery). Please ensure someone is available to receive the product and make the payment.

• For other payment methods, please follow the instructions during checkout.

2. Shipping and Delivery

• We strive to deliver products within the estimated time frame but do not guarantee exact delivery dates.

• Delivery charges, if any, will be mentioned at checkout.

• Please check the product carefully upon delivery. If the product is damaged or incorrect, contact us immediately.

3. Returns and Refunds

• Returns are accepted only if the product is defective or incorrect. Please contact customer support within 7 days of delivery to request a return.

• Refunds or replacements will be processed after we receive and inspect the returned product.

4. Product Information

• We make every effort to display accurate product images and descriptions. However, actual product colors and details may vary slightly.

5. User Responsibilities

• By placing an order, you confirm that all provided information is accurate and complete.

• You agree not to use our services for any illegal or unauthorized purpose.

6. Privacy

• Your personal information will be handled according to our Privacy Policy.

7. Changes to Terms

• We reserve the right to update or modify these terms at any time without prior notice. Continued use of the site constitutes acceptance of the updated terms.

Contact Us

If you have any questions about these Terms & Conditions, please contact us at:
📧 contact@elunoxa.com

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